Privacy Policy

Welcome to EduTecchy24 ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application EduTecchy24 (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

We collect the following categories of information:

• Personal Information: Name, email address, and phone number provided during registration.
• Account Credentials: Username and encrypted password for login authentication.
• Payment Information: Transaction IDs and payment screenshots submitted for manual verification (we do not store card or bank details).
• Usage Data: Course progress, lessons watched, and learning activity within the App.
• Device Information: Device type, OS version, and unique device identifiers (FCM token for push notifications).
• Log Data: App crashes, error logs, and timestamps of app activity.

We use the collected information to:

• Create and manage your user account
• Provide access to purchased courses and learning materials
• Process and verify manual payments
• Send push notifications about course updates, enrollment status, and announcements
• Track and display your course progress
• Respond to your support requests and inquiries
• Improve the App's features and user experience
• Ensure security and prevent fraudulent activity

We do not sell your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: Trusted third-party vendors (e.g., cloud hosting, push notification services like Firebase) that assist in operating the App, under strict confidentiality agreements.
• Legal Obligation: When required by law, court order, or governmental authority.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, user data may be transferred with prior notice.

Your data is stored on secure servers. We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• Password hashing using secure algorithms
• Access controls limiting who can view your data
• Regular security reviews

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion at any time (see Your Rights below).

EduTecchy24 uses a manual QR code-based payment system. When you make a payment:

• You scan the instructor's QR code and complete payment via your preferred UPI app
• You upload a screenshot of your payment receipt for verification
• We store only the transaction screenshot and ID for verification purposes
• We do not collect, process, or store any credit/debit card or net banking credentials

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information without parental consent, please contact us and we will promptly delete such information.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated data.
• Opt-out: Unsubscribe from push notifications at any time via your device settings.
• Data Portability: Request your data in a commonly used format.

To exercise any of these rights, please contact us at the email listed below.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page and, where appropriate, through an in-app notification.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: